International Society for Design Thinking training course--International Society for Design Thinking

International Society for Design Thinking training course
ISDT Level 1 certification course outline

Creativity + innovation team establishment Confirm the scope of the problem and the design of the empathy research plan In-depth research + construction of deep understanding Convert observations to insights Generate creative ideas and prototype Concept screening and testing
Learn to Level 1 certification course outline Design Thinking

	The first day
On the morning of theme	Creativity + innovation team building
On the morning of the content	Course goals and structure What is Design Thinking? The Design Thinking process step: Empathy - definition - concept - the prototype test/validation Selected innovation issues and challenges Innovation value set Knowledge to collect (technology trends and scenario)	Group and team building "Position-Definition-Customer-Awareness" confirms the innovative theme: TPCV Model The integration of psychological inertia
On the afternoon of the theme	Confirm the problem scope and empathy research plan design
Content in the afternoon	Confirm the object of study Confirm the empathy research techniques and approaches To prepare the interview and observation point Empathy: the type of research focused on the end user Competing goods analysis (homogeneity and diversity analysis), What to do: in the process of organization, classification, sorting, and convert raw data into actionable tasks. Brainstorming guide	Map of interested parties classification Design questionnaires and observation After the experience with the map (before) Generate ideas Team to share and reflection

	The second day
On the morning of theme	In-depth research + construct the deep understanding
On the morning of the content	Observations and research Observation: that exception Focusing on the trend and pain points Consumer research The end user types, studies (focus on one type, each priority problem statement) The voice of customer (VOC) research	In-depth interviews Latent image observation The user self record
On the afternoon of the theme	Conversion observed insights
Content in the afternoon	What to do: in the process of organization, classification, sorting, and convert raw data into actionable tasks. Extracted from research insights. The concept of different forms of card, graphics, descriptions, models How to use the story board	UX Map （before-after） The storyboard The concept of card Map of empathy POV, HMW Team to share and reflection

	On the third day
On the morning of theme	Generate creative ideas and prototype build
On the morning of the content	Creative ideas for the team Cross-border innovation Prototyping (prototype, scripts, mirror figure)	1.Prototyping activities: creating something from the everyday things 2.Creation of creative ability: abstraction and simulation 3.Cross-border innovation (40 principles of invention) 4.Confirm insights and ideas (KANO: SI, DSI) 5.Prototyping and presentation: situational story
On the afternoon of the theme	Concept selection and testing to the spread of the DT back into the work place
Content in the afternoon	Communicate vision and quick fix What are the benefits for the end user from the research? Practice operation mode and risk control Design Thinking and working purpose driven the world's top schools teaching cases Back to work, a diffusion will Design Thinking	1.Test/validation 2.Team innovation demonstration 3.Course summary and reflection 4. How to quantify a certain characteristic to make it a specification that can be used for manufacturing?

Note: the agency reserves the right to course content according to the situation of students and adjust.

ISDT Level 2 certification course outline

Steps	Concent
Opportunity -Explore	1. Problem and opportunity definition framework: 2. User perspective-customer and user types, supplier perspective-supplier prototype, current trend-imagine the future, industry vision-determine the vision 3. User research: 4. User self-recording, latent shadow observation, focus group 5. Functional Model-Mind Map Analysis
Insight-Understand	1. User perception analysis: 2. Consumer decision-making process, five senses and user sensory analysis, functional value model 3. User experience journey map, value-demand-behavior/solution 4. The influence chain of user purchase decision in the whole business scenario 5. Maslow's seven-level model of needs
Idea-Bloom	1. Double-Diamond Model-Divergence and Convergence-Early Ideas / Speculation Analysis-With User Experience Journey Map, Experts-Scenarios Ideas-BFS Framework 2. The Medici effect 3. 10+10 creative ideas 4. Octopus cluster method
Concept-Make	1. Interactive (interactive) design 2. Identification and design of important attributes: hierarchical analysis method, joint analysis method (experience combination design) 3. Bootstrap sampling
Experience-Deliver	1. User experience test indicators 2. Experience ecological design 3. Service Blueprint

Note: the agency reserves the right to course content according to the situation of students and adjust.

ISDT

International Society for Design Thinking not only committed to the dissemination of the theory and methods of Design Thinking, also took the lead in the world introduced a Design Thinking of training and certification system.

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